Leaders Know Feelings Come First

Roughly 80% of our decisions are based on our emotional state and 20% are based on logic. There are three reasons for leaders to know what drives decision-making:  To ensure our decisions aren’t overly influenced by emotion. Also, to extend empathy when the people we lead make emotionally-charged statements or decisions. To educate their team … Read more

Leaders Are Planned, Not Scripted

I get into trouble sometimes. As a presenter, I see this comment once in a while on evaluations: “He didn’t follow the handout.” My response to patterns of critical comments on evaluations is to generally take them to heart and adapt my practice so it has more impact. But not this one. Toward the beginning … Read more